I have been with the Biloxi Police Department for over 31 years and I serve as the Communications Supervisor for the 9-1-1 center. I’m a Certified Instructor for APCO International and BETST (Mississippi Board of Emergency Standards and Training). Training over the past years include; First Responder, Emergency Medical Technician, Emergency Medical Dispatch, NCIC TAC, Instructor (police academy), Instructor (fire academy), Fire suppression, HazMat, Repelling, Defensive Driving, Truck Operations, Air Bank and Critical Stress Debriefing, Registered Public Safety Leader, Public Safety Telecommunications 1 Instructor, Communications Training Officer Instructor, Surviving Stress, Communications Center Supervisor, Disaster Operations and the Communications Center, Customer Service in Today’s Public Safety Communications, Active Shooter Incidents for Public Safety Communications, Law Enforcement Communications, Crisis Negotiations, Fire Service Communications. I’m currently participating in APCO Internationals Certified Public-Safety Executive program and act as the Mississippi’s chapter Executive Council Representative.
Started my career in 1992 with the city of Biloxi. Joined the Harrison County Sheriff Department in March 1998. I was promoted to my current position of Officer in Charge of Communications September 2010. I am looking forward to working with all the board members of the APCO-MS Chapter.
PAM SWARD, CCAM
Serves as the Senior Account Executive for Hurricane Electronics, Inc. I began my career in Communications Technology in 1992. I have served the states of Mississippi, Alabama, Florida, Louisiana, and Georgia in technology sales from 1992 to present. I have worked with many technologies over the years such as, dispatch center equipment, two way radio, RF system sales, voIP, telephony, emergency equipment lighting, scada, surveillance, camera, access control, cad, and data. My two way radio system knowledge is with multiple vendors: Harris, Motorola, Kenwood, and EF Johnson. It has been my absolute pleasure to help many State, city, and local entities implement and install systems over 24 years. I graduated from the University of Southern Mississippi. I have been married for 30 years to my husband, Alan. We have two children, Avery and Alex. We attend Caswell Springs Methodist Church in Wade, MS. I am very excited to be a member of APCO International and Mississippi. I look forward to bringing my knowledge to this new position.
JAKE ST. CYR
I got my start in public safety right out of high school when I joined the Harrison County Sheriff's Office as a Dispatcher. I spent the next 6 years taking in as much knowledge and experience as I could while I worked my way up to Training Coordinator for the Communications Division. When I turned 21, I attended the Reserve Academy and worked on becoming Patrol Certified. Before long, I was training our Dispatchers during the day and patrolling at night; often taking our Dispatchers our on ride-alongs and helping them get more familiar with patrol operations. I currently serve as Squad Sergeant in the Harrison County Sheriff's Office, Reserve Division and work as a Solution Architect full time with Caliber Public Safety.
I currently serve as the AT&T FirstNet Principal Consultant for MS. Prior to joining AT&T, I gained public safety industry experience in the role as the Senior Sales Account Manager for Caliber Public Safety for 5 ½ years providing 911 Call Handling, CAD, RMS, JMS and Mobility Solutions to Public Safety entities in MS, AL, LA, AR, TN and TX. Before joining Caliber Public Safety, l served as the Information Technology Manager for the City of Hattiesburg for 18 years where I assisted departments such as the Hattiesburg Police Department and Fire Department with meeting their Public Safety technology needs. My 24 years of combined government and public safety industry experience have prepared me for fulfilling the roles and responsibilities as the FirstNet Principal Consultant for MS. AT&T is the selected partner of the First Responder Network Authority to provide, operate and maintain FirstNet which is a nationwide broadband network dedicated to public safety delivering voice, data, text and video capability to meet the mission critical data needs of First Responders. It is an honor and a privilege to represent AT&T FirstNet and to contribute industry knowledge in the capacity as a CCAM Board Member for the MS APCO Chapter.
I have been with Vicksburg-Warren 911 for 8 years where I started off as a dispatcher and worked my way through the ranks to now Director. I’m a Certified Emergency Telecommunicator Instructor for International Academies of Emergency Dispatch (IAED). I am also a Certified Volunteer Firefighter for Warren County where I hold the position of Chief. Training over the years include First Responder, Emergency Medical Technician, Fire Fighter 1001, Rope Rescue, Confined Space, HazMat Technician, Emergency Medical Dispatch, Emergency Fire Dispatch, Emergency Police Dispatch, EMD-Q, Explosives, Center Manager Certification Program (NENA), APCO Communications Training Officer and also the Search and Rescue Coordinator for Warren County.
I currently hold the position of Historian for the APCO-Ms Chapter and look forward to working with all Board Members.